Software service agreement as the name suggests is executed when a company specializing in building critical software deploys the same at client’s site. Of course the client acknowledges that successful installation and implementation of the same will require his full and mutual good faith cooperation. In such a scenario a software service agreement sets out the service provider’s responsibility towards the client with respect to deployment, maintenance and updation of the installed software. Take a look at a sample software service agreement format to better understand the nuances of such an agreement and have one prepared for yourself business needs.